W2Mobile (PTY) LTD, (referred to as the “Company”, “we, “us”, “our”) provides this Privacy Policy to describe
how we collect, use, and share the information of individuals who visit our website
W2Mobile
and utilize any related services. For more information about our company please visit
W2Mobile. The Company knows that you care about how your
information may be used or shared and we are committed to ensuring it is kept secure and used carefully.
Below you will find a summary of how and why we collect and use your data, who we share it with, and what we
are doing to make sure your data is safe and secure.
Use and Treatment of Information
The Company informs the user that the information resulting from visiting this website or contracting the
Product and Services and related personal data will be included in an automated File duly registered in the
General Register of the Data Protection for its automated processing. For this end, you as the user express
consent to such treatment. The Company may use aggregate personal information (non-identifiable) to improve
and adapt the service to the needs of the user. This statistical compilation of non-identifiable information
may be used or provided to others for marketing purposes, advertising and research. The main goal of the
Company in collecting personal information is to provide you, the user, with the most personalized experience
possible. Information collected about you enables us to deliver content and advertising more relevant to you,
and therefore a better service. Only the Company has access to the individual accounts. The Company may also
do research on demographics, interests, and behavior based on the information you provided during the
registration process, on order forms, during a promotion, as well as information from our server log files or
surveys. We do this to better understand and serve our users. This research is compiled and analyzed on
aggregate bases and the Company may share this aggregated data with advertisers, researchers, and other
businesses. From time to time, the Company may use your personal information to send you information about
our products and services or other products and services that may be of interest to you. The Company is the
sole owner of the information collected on the service. We will not sell, share or rent this information to
others in any way that varies from what we specified in this statement. The Company maintains appropriate
safeguards to ensure the security, integrity, and privacy of personally identifiable information in its
possession. However, as effective as these measures may be, no security system is impenetrable. We cannot
guarantee the security of our database, nor can we guarantee that the information you provide will not be
intercepted while being transmitted to us through the Internet.
Information We Collect
1) Information collected by the servers: For operational purposes and quality assurance, we take note of
whether you use and, where appropriate, how you use the information and services we provide. For example, we
record the service traffic patterns and store user access information, such as IP address, mobile device
information, OS, browser, etc, and on-site files (logs). The Company's servers automatically collect certain
non-personal information, such as which pages each user visits and the domain name of the visitors. We use
this information for various purposes including internal review, traffic evaluation, or adjusting information
to individual visitors. A statistical compilation of this non-personal information may also be used and
provided to others for marketing purposes, advertising or research.
2) Use of cookies: Every user visiting the website might receive a single cookie. A cookie is a small file
that websites write to the hard disk drive of your computer when you visit them. A cookie file can contain
information such as the ID that the site uses to track the pages you've visited. A cookie cannot read data
from the hard disk drive of your computer or read cookie files created by other sites. We use cookies to keep
an account of the traffic patterns of users. When you register, we use a cookie to store a unique ID. We use
this ID to anonymously identify you in our database and to track the pages that you visit on the service,
determine initial usage versus repeat usage, and help target advertisements based on user interests. Cookies
can also help us make adjustments to fit your interests and preferences. Some of our business partners may
use cookies on the service (for example, advertisers). However, we have no access or control over these
cookies. If you have installed your browser so that you receive a warning before accepting cookies, you will
receive a warning for each cookie. You may refuse cookies in your browser leaving them inactive. However, The
Company requires cookies for access.
3) Personal information required by the Company in order to understand you and your needs: We primarily know
you through the information you provide when you register to access the service. The Company requests that
you provide personal information to enhance your experience with the service. During the registration
process, the Company asks for your name, email address, city, and country. The more accurate the information
you provide, the better we can design the service for your experience. We may also request other information,
at other times, such as when you enter a contest or participate in a promotion, or when ordering services
from The Company. You can correct or change information in your profile. You can change this information at
any time and as often as deemed necessary.
How We Share Your Information
The Company will not sell or rent to anyone personally identifiable user information. The Company may share
your personal information only when: a) you authorize us to share this information if, at the time of
registration, it was suggested to you in the data collection forms. Importantly, this is not a requirement to
receive excellent service. This is completely optional, b) we need to share this information to provide you a
service you have requested, c) you have been required by court order or law, or to protect the property
rights or other rights of the Company. Your Personal Information may be shared with third parties, if we
consider that this is necessary to prevent, investigate or take action regarding illegal activities, crime,
or violation of law or the terms and conditions governing our various services, d) the Company shares
Personal Information to its partners, subsidiaries or affiliates that work with the Company or on behalf of
the Company, under confidentiality agreements, who may use the Personal Information for marketing,
advertising, and research, e) we may transfer your Personal Information if the Company or the service merge
or consolidate with another company. If this takes place, you will be notified of such a transfer before
performing it. If you have given us your Personal Information, you give your express consent for the use of
your Personal Information as described above.
How We Protect Your Information
The Company has implemented commercially reasonable managerial and technical safeguards designed to protect
your personal information from accidental loss or unauthorized access, use, alteration, or disclosure. We
cannot guarantee that unauthorized third parties may not breach these safeguards, at any time, and use your
personal information improperly. We cannot guarantee the security of information transmitted to us over the
Internet and accept no liability for accidental disclosure of such information. You acknowledge that you
provide your personal information at your own risk.
Data Subject rights
1. Right of Access
You have the right to access your own Personal Data through the platform, as well as the right to request a
copy of your personal data that is maintained and processed by our company.
2. Right of Rectification
You have the right to request the correction of any incomplete and/or inaccurate Personal Data we hold for
you.
3. Right to Erasure
You have the right to request the deletion of Personal Data only if permitted by the regulations and the law.
4. Right to Object
You have the right to oppose the processing of your Personal Data at any time and for reasons related to a
specific situation, unless there are compelling legitimate reasons for processing that override your
interests, rights, and freedoms.
5. Right to Restriction of Processing
You reserve the right to request the restriction of processing on your Personal Data so that we may no longer
process the specific Data until the restriction is lifted (for example, the data have been corrected).
6. Right to Data Portability
You have the right to request the transfer of your personal data, which you have provided to our company.
These data will be given to you in a format that is structured, widely used, and machine-readable and, in
certain cases, you may also have the right to request for us to send the Data to another organization,
provided that such a transfer is technically feasible.
7. Right to Object and Automated Individual Decision-Making (Including Profiling)
You have the right to request that we do not make any decision, regarding you, solely on the basis of
automated processing, including profiling, only in the case that this decision has legal or significant
consequences on you.
Compromise of Personal Information
In the event that certain personal information is compromised as a result of a breach of security, we will
promptly notify the people whose personal information has been compromised, in accordance with the
notification procedures set forth in this privacy policy, or as otherwise required by applicable law.
Choices Regarding Your Information
You may decline to accept how the information you provide will be used. In which case, the Company may not be
able to provide you with certain services.
Children’s Privacy
Protecting the privacy of children is especially important. For that reason, the Company does not knowingly
collect or solicit personal information from anyone under the age of 18. If you are under 18, please do not
send any personal information, including your name, address, telephone, or e-mail address. It is not allowed
for anyone under the age of 18 to provide any personal information to the Company. In the event that we learn
that we have the personal information of someone under 18 without parental consent, we will terminate the
account and delete all the personal information as quickly as possible. If you believe that we might have any
information from anyone under 18, please contact Customer Support at
info@w2-mobile.co.za.
Links to other sites
We are not responsible for the practices employed by websites linked to our website/service or the
information or contents contained therein. Please remember that when you use a link to go from the service to
another website, our Privacy Policy is no longer valid. Your browsing on any other website, including those
linked to the service is subject to that website's own rules and policies. Please read their rules and
policies before proceeding.
Notifications
We may use the information you send to the website/service, or through the website/service, to send emails
and other messages related to the website/service and your use of the same. We reserve the right to notify
you via but not limited to email, fax, text messages or voice, written or printed notices, messages posted to
your user account, or notices published on {sitename}, as determined by the Company in its sole discretion.
Notwithstanding the foregoing, the Company reserves the right to determine the manner and means by which we
will provide notification to our customers or users of the service. By using the website/service, you agree
to receive such notifications.
Amendments to Our Privacy Policy
Please note that this Privacy Policy may change from time to time. We do not limit your rights under this
Policy without your explicit consent. We expect most of the changes made will be minor. We will post the
changes on the service and, if they are significant, we will send a corresponding notice highlighting them,
for example, a notification by email (in the case of certain services). If you have any questions about our
Privacy Policy, the Company practices, or your relationship with the service, please do not hesitate to send
an email to: info@w2-mobile.co.za.
